PrivacyPolicy

When you request a quotation, order samples, download technical documentation, or contact our commercial team, we may collect information such as your name, business email address, telephone number, company name, job title, country, and any information you choose to include in your enquiry.

We also collect limited technical information automatically, including your IP address, browser type, device information, referring pages, and website interactions. This information helps us maintain the security, performance, and functionality of deux-ygrek.com.

We use your information only where necessary to operate our business and support our commercial relationship with you. This includes:

• Responding to enquiries and quotation requests
• Preparing and arranging sample shipments
• Providing specifications, certifications, and technical documentation
• Managing customer and supplier relationships
• Improving our website, products, and services
• Complying with legal and regulatory obligations
• Sending commercial updates, seasonal availability, and product information where you have requested or consented to receive them

We never sell personal information or disclose it to third parties for their own marketing purposes.

Our website uses essential cookies to ensure proper functionality, together with limited analytics technologies that help us understand how visitors use our website.

These technologies allow us to improve performance, usability, and security without identifying individual visitors unnecessarily.

You may manage or withdraw your cookie preferences at any time through our Cookie Settings. For further information, please refer to our Cookie Policy.

We implement appropriate technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Where appropriate, data may be processed by carefully selected service providers who operate under contractual confidentiality and data protection obligations.

Commercial records, quotations, and project correspondence may be retained for up to seven years where required for contractual, accounting, taxation, or legal purposes. Marketing communications are retained only while your consent remains valid or until you unsubscribe.

Where applicable under the General Data Protection Regulation (GDPR) and other relevant privacy legislation, you may request:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Withdrawal of consent where processing relies on consent
• A copy of your personal information in a portable format

Requests may be submitted to info@deux-ygrek.com, and we aim to respond within 30 days.

Where required under applicable data protection laws, we process personal information based on one or more of the following legal grounds:

• Your consent
• The performance of a contract or steps taken prior to entering into a contract
• Compliance with legal obligations
• Our legitimate business interests, provided these do not override your rights and freedoms

As an international supplier serving European markets, personal information may be processed by authorised service providers located in different jurisdictions.

Where personal information is transferred outside the European Economic Area, we implement appropriate safeguards designed to ensure an equivalent level of protection in accordance with applicable data protection legislation.

For questions regarding this Privacy Policy or the way we process personal information, please contact:

Deux Ygrek
info@deux-ygrek.com